Terms of Service - Summary

Note: This is a summary and is not a legal document. This document has no legal value whatsoever. Please carefully review the terms of service before using our service.

Refunds

You can refund your first invoice with us, as long as you ask in the first 24 hours.

Cancellations

Please submit all cancellations through our billing panel. We cannot proceed with a cancellation without proper authentication.

Billing

All services auto-renew at 00:00 UTC unless otherwise specified.

If you don't pay for your service, we will suspend it 24 hours later.

If you don't pay for your service, we will have to terminate it after 7 days.

We'll do our best to send emails to remind you.

Our Liability

We are not responsible for what you do with the service or any damage that may be caused by your use of the service.

If something crazy happens (terrorism, fire, etc.), and we can no longer provide service, you can't hold us liable.

Support

We don't officially support servers that are engaging in piracy.

Legal Contact

We're allowed to talk to the police if you're doing anything illegal.

Termination

If we have to shut down our company, we'll provide you with as much notice as we possibly can.

Acceptable Use Policy

• Don't use our service for anything illegal.
• Don't threaten, harass, or impersonate anybody.
• No fraud or pyramid schemes
• We like TOR. But please don't run an exit node with our service.
• Don't attack or scan any networks or services without autorization.
• Don't use our service to mine cryptocurrency.
• Please don't do anything that will generate excessive abuse reports.
• Be a good internet neighbor.

A word on proxies.

Using our service as a shield for DDoS protection, without also hosting the protected service with us, isn't cool. DDoS protection is very expensive for us to provide.

This means things like GRE tunnels aren't allowed. If you want that, please contact us.